FAQ

Frequently asked questions.

Sign-up & profileWho can register with Smiling Agency?−

Smiling welcomes every kind of profile: children, adults, actors and actresses, models, extras, real people and UGC creators. We look for varied, natural and reliable personalities for advertising, photo, fiction, event and branded content castings.

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Sign-up & profileHow do I register?+

Sign-up & profileDo I have to come in person to register?+

Sign-up & profileWhy is registration paid?+

Sign-up & profileWhich package should I choose?+

Sign-up & profileHow do I pay for my registration?+

Sign-up & profileIs there an exclusivity clause?+

Sign-up & profileHow do I unsubscribe?+

CastingsWhat kinds of projects do you offer?+

CastingsHow do I see a casting offer?+

CastingsHow often will I be contacted?+

CastingsWhat is the difference between a photo casting, a selftape and an in-person casting?+

CastingsHow does a casting work?+

CastingsHow can I improve my chances?+

CastingsI am available for a casting, what do I do?+

CastingsI have to withdraw, what should I do?+

CastingsI have not heard back after a casting, is that normal?+

CastingsWhat does working as an extra mean?+

CastingsAre travel expenses covered?+

CastingsHow does it work for children?+

Photos & bookWhat is a Smiling photo session?+

Photos & bookWhy should I update my photos?+

Photos & bookHow do I book a photo session?+

Photos & bookWhere does a photo session take place and how long does it last?+

Photos & bookHow much does it cost and can I get a refund?+

Photos & bookWhat should I wear for a photo session?+

Photos & bookIs there hair and make-up on site?+

Photos & bookHow do I receive my photos?+

Mandates & documentsWhat is a mandate?+

Mandates & documentsHow do I sign a mandate?+

Mandates & documentsWhat is the difference between the fee, the rights and a renewal?+

Mandates & documentsWhat is the difference between a certificate and a derogation?+

PaymentsWhen will I receive my payment?+

PaymentsHow do I receive my payment?+

PaymentsDoes the quoted fee include Smiling's commission?+

PaymentsWhat about expenses and taxes?+

PaymentsCan I ask for an early payment?+

UGCWhat is UGC at Smiling?+

UGCHow do I become a UGC creator at Smiling?+

UGCAre creators supported?+